Shipping
and Handling
Currently the PayPal system through our website is set up with
approximations of shipping costs based on weight / number of items for
shipping within the US. We reserve the right to charge our customers
for additional shipping costs once your order has been weighed at USPS.
Customers from outside the US will be contacted with precise shipping
charges. We will provide you with proof / a receipt and a personal
invoice with the balance due on shipping (again, beyond the amount you
already paid through PayPal). For an order of more than 85 items,
customers will be billed separately for shipping/handling. Likewise,
customers from outside the US will be contacted with precise shipping
charges. International customers are responsible for any tariffs, duty
fees, or taxes that your country may apply when your order is received.
We are not responsible for any of these fees.
These are the standard shipping costs set up through PayPal when you
place your order:
purchase 1-2 items…$5 standard
shipping + handling
purchase 3-5 items…$8 standard
shipping + handling
purchase 6-10 items…$12 standard
shipping + handling
purchase 11-20 items…$20 standard
shipping + handling
purchase 21 items and up...$30
standard shipping + handling
PayPal only allows 5 categories for charges, therefore, if your
purchase falls within this fifth category, expect to be billed
separately. We will send you out part of your order -- the amount of
products that weigh up to $30 of shipping/handling; then, we will send
you your remaining order/products once we receive your payment for the
additional shipping charges.
We can provide shipping through any company you prefer (e.g., FedEx or
UPS). International orders will be shipped either USPS or FedEx. If you
would like to use a different shipping service other than USPS standard
shipping, we are happy to accommodate your request on an individual
basis. Just email us at products@librujas.com. You will be responsible
for additional shipping fees. We will send you a personal invoice with
the balance due on shipping charges after the amount you already paid
through PayPal.
Product Availability and Delivery Time
We do our best to keep all products in stock and ready for shipment and
to fulfill our orders as quickly as possible. We commit to mailing
orders for in-stock items within two business days of when the order
was received. Orders for out-of-stock items can be mailed within seven
business days of when the order was received. We will always contact
you if there are any delays beyond these time frames. You will be
contacted immediately upon receipt of your order if an item is
out-of-stock.
Return Policy
We stand behind the quality of our products. If for any reason you are
not satisfied with a purchase, contact us by phone or email within 30
days and explain your reason for return or exchange. In your message,
please specify if you would like an exchange, which new item(s) you are
requesting and how many, or if you would prefer a refund. If you are
interested in an exchange, please send the unused item(s) (it/they must
be in brand new condition) back to us. Once our return department
receives your original item(s) and the return is approved, we will
promptly issue your exchange or refund. We will not refund shipping
costs.
**Please note:
- The customer is responsible for all return shipping costs.
- There will be a 10% re-stocking fee applied to all returns.
- For your protection, please choose a shipping service that provides a
tracking number. We cannot be responsible for a return item that is
lost in the mail.
Privacy Policy
We believe that your privacy and the privacy of all our
customers/visitors is important. We will not distribute or sell your
name or personal information about you to any third party without your
expressed permission. Any information you provide us with will be held
in confidence and used only to improve our services to you.
Cookies
Like many other websites, Librujas.com uses a standard technology
called a "cookie." A cookie is a piece of data stored on the user's
computer tied to information about the user. A cookie cannot retrieve
any other data from your hard drive, pass on computer viruses, or
capture any personal information. On this website, you must accept
cookies, as they are essential for site security and use of the
shopping cart. These cookies are discarded as soon as you sign off and
close your browser. Librujas.com does not collect any persistent
cookies.
Copyright Notice
All web site design, text, graphics, logos, button icons, images, the
selection and arrangement thereof, and all software is Copyright ©
2005 Librujas, also known as Marcie Gilbert and Patricia Krebs or
www.Librujas.com - ALL RIGHTS RESERVED. The compilation (meaning the
arrangement, collection, and assembly) of all content on this web site
is the exclusive property of Librujas and is protected by U.S. and
international copyright laws. This also includes product design and
product features. Librujas products are not to be duplicated or
reproduced. All software programs used on this site are the property of
Librujas, its owners or software suppliers, and is also protected by
U.S. and international copyright laws.
Image Color Disclaimer
We do our best to accurately display a product’s color on its web page.
The actual colors you see will depend on your monitor and may not be
accurate.
Inaccuracies
Librujas strives to provide you with complete, accurate, and up-to-date
information on this site. However, it is not humanly possible to
guarantee that Librujas’ website is free of human or technological
errors. Typographical errors, inaccuracies, or omissions relating to
pricing and availability may be incomplete or not current. We reserve
the right to correct any errors, inaccuracies, or omissions, including
the right to correct an error, inaccuracy, or omission after an order
has been submitted. We reserve the right to change or update
information on Librujas’ website at any time without notification.
Please accept our apologies for any inconvenience this may cause.